Privacy Policy

1. Who We Are

GoHimalayan ("we", "us", "our") operates the website gohimalayan.com and related services. We are a hospitality technology platform that curates and markets authentic homestays across the Indian Himalayas. Our registered address is New Delhi, India.

2. Information We Collect

We collect information that you provide directly and information collected automatically when you use our platform:

• Contact information: Name, email address, phone number — when you submit a partner inquiry form or contact us.
• Search queries: What you search for on our platform, to improve discovery and understand traveller demand patterns.
• Wishlist data: Properties you save are stored locally in your browser (localStorage). We do not store this on our servers.
• Usage data: Pages visited, time on site, device type, browser, approximate location — collected via analytics tools.
• Host/partner data: Property details, images, descriptions, and contact information submitted by homestay owners through our partner onboarding flow.

3. How We Use Your Information

• To operate, maintain, and improve the GoHimalayan platform.
• To connect travellers with homestay hosts via WhatsApp or other direct channels.
• To generate demand analytics for state tourism departments (aggregated, anonymised data only).
• To create and distribute marketing content (Instagram creatives, SEO pages) for partner properties.
• To respond to your inquiries and provide customer support.
• To comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share information with:

• Homestay hosts: When you initiate a booking inquiry via WhatsApp, your message is sent directly to the host.
• State tourism departments: Aggregated, anonymised demand data (search trends, seasonal patterns) — never individual personal data.
• Service providers: Analytics (PostHog), hosting infrastructure, and AI content generation services that process data on our behalf.
• Legal requirements: When required by law, regulation, or legal process.

5. Cookies & Analytics

We use essential cookies for site functionality and analytics cookies (PostHog) to understand how visitors use GoHimalayan. These help us improve the platform. You can disable cookies in your browser settings, though some features may not function optimally.

6. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure database access, and regular security reviews. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy. Partner inquiry data is retained for the duration of the business relationship. Analytics data is retained in anonymised form. You may request deletion of your personal data at any time.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to processing of your data for marketing purposes.
• Withdraw consent at any time where processing is based on consent.

9. Third-Party Links

Our platform contains links to third-party services including WhatsApp, Instagram, and external property websites. We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of GoHimalayan after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests, contact us at: